KOKO BAY RETURNS

HOW TO RETURN: RETURNS FORM

Enter your order number, choose what you are sending back (a reason is required for each item), then drop off at InPost.

  • Enter your order number and the email address used on the order, then select the item(s) you wish to return.
  • Pack your return securely in suitable packaging (use original packaging and keep tags attached where possible) before you drop off.
  • After submitting the form, press the InPost Returns button to find your nearest InPost Locker or Shop.
  • InPost will then email you a QR code to use at the locker — no printing required.
  • Once your parcel has been received and is being processed, we'll send you an email update.

Find your order

Enter the order number and email from your confirmation; we will show items to return.